Microsoft has transitioned its default email client to Outlook. Although the company discontinued Hotmail years ago, some users continue to use the service. The most common cause of this is users having their account recovery information sent to their Hotmail addresses from other platforms. So, let’s not waste any time and look into getting back your old Hotmail account. Here’s our guide to help you recover, access, and sign into your old Hotmail account.
How to Access Your Old Hotmail Account?
In order to recover and access an old Hotmail account, we will follow three methods. The first one is the best option only if you have enabled 2-step verification. If you haven’t, skip to the other methods.
Method 1: Recover Your Old Hotmail Account
Before Microsoft closed Hotmail, they already migrated all Hotmail accounts to Outlook. Now, in order to gain access to your old Hotmail account, you have to first recover your old Hotmail account.
In order to get this done, you will have to use Microsoft’s Account Recover Form. Moreover, there’s a catch. That is you can use this method only if you had enabled 2FA or 2-step verification. If you haven’t, you won’t be able to use the recovery form.
Now, in order to use this method, you will need a valid email address that you have access to and it can be any but active. Next, go to account.live.com/acsr and enter the Hotmail email address you wish to recover. After that, enter the email you want Microsoft to contact you through.
Confirm the email address, enter the security code and follow the on-page instructions to finish the process. Now Microsoft will reach out to you within 24 hours.
However, you need to keep in mind that Microsoft will deactivate your account if you don’t log into your email ID at least once a year. When Microsoft deactivates your email, all emails will bounce off that email ID. You can still reactive the account if you know the password and new emails will start coming into your inbox without any problems.
Interestingly, if you stay inactive for 5 years, Microsoft will delete your Hotmail account. If you got a message that says your account doesn’t exist, that means you haven’t logged into it in 5 years and now that has been it deleted, there’s no way you can recover your old Hotmail account.
Method 2: Create a New Hotmail Account
Some websites and users suggested that creating a new Outlook account using your old Hotmail address actually helped recover an old Hotmail account. If you want to do this, launch your browser and open an incognito tab. Go to https://outlook.live.com/owa and click on Create Free Account and follow the on-page instructions.
Method 3: Try Linking Your Old Hotmail Account to New Email Client
As a last resort to gain access to your old Hotmail account, you can try linking it to your new email client and check whether you can access its mailbox.
We recommend using a non-Microsoft email client to do this work. Some users also reported that they managed to link their old Hotmail email addresses to Outlook. But this method won’t work for you because it didn’t work for us either.
If you want to follow this method, go to Outlook Settings, click on Sync Email and select Other Email accounts. Now enter your Hotmail address and password, and link your accounts.
Well, that’s all we have here about how you can access and recover your old Hotmail account. We hope this guide helped you. If you have doubts or queries, make sure to comment down below.